One system for the entire
telecom lifecycle
Capture every invoice. Verify every line. Dispute every error. Optimise what remains. Then do it again next month, automatically.
Invoice capture & extraction
The hardest part of TEM in this region is getting clean structured data out of the bill in the first place. That is where most programmes quietly fail.
- Every source — carrier portal, EDI feed, emailed PDF, scanned paper, spreadsheet extract
- Every regional format — models tuned per operator, not one generic parser
- Multi-language and RTL — mixed-script tables on the same page
- Confidence scoring on every extracted field, with low-confidence items routed to review
- Automated collection so no one is downloading bills from eight portals each month
- Historical backload — we can process 24 months of archive to establish trend
Mixed-script tables
Mixed-script headers over line items, with right-to-left column ordering that breaks naive parsers.
Operator-specific surcharge codes
Regulatory fees, USO contributions and administrative charges named differently by each carrier.
Legal-entity fragmentation
One group, a dozen legal entities, separate billing accounts and separate tax treatment.
Mid-cycle tariff changes
Promotional rates that lapse silently and revert to list price on the next cycle.
The AI audit engine
A three-way match between what you contracted, what you own, and what you were billed — run against every line, every cycle.
Sampling is how most audits are done and it is why most errors survive. If you check five percent of lines you find five percent of the money. The engine checks all of them, because the marginal cost of doing so is effectively zero.
Inventory & asset management
A single source of truth for every circuit, SIM, device, contract and endpoint — rebuilt from billing reality each month rather than trusted from an onboarding spreadsheet.
- Self-healing inventory reconciled against every billing cycle
- Ownership mapping to employee, department, cost centre and legal entity
- Contract repository with rate cards, terms and renewal dates extracted
- Notice-period alerting so nothing auto-renews by accident
- MACD workflow — moves, adds, changes and disconnects with approval chains
- Device lifecycle from procurement through assignment to recovery and disposal
The renewal calendar problem
Most enterprise telecom contracts auto-renew with a 60 or 90 day notice window. Miss it and you are locked in for another term at rates set two years ago. We track every window and alert before it closes.
The leaver problem
When someone leaves, HR deactivates the badge and IT reclaims the laptop. The mobile line often keeps billing. Inventory tied to your HR feed closes that loop automatically.
The project-site problem
Construction, energy and logistics estates spin up connectivity for temporary sites. The site closes; the circuit does not. This is consistently the largest single recovery we find in regional estates.
Dispute & recovery automation
Identifying an error is worth nothing until the credit posts. This module exists because that last mile is where recovery programmes die.
Evidence pack
Auto-assembled with the contract clause, the inventory record and the invoice line the carrier's back office needs to accept the claim first time.
Filed to the right desk
Each operator has its own escalation path and its own definition of a valid dispute. We route accordingly rather than into a generic support queue.
Chased on SLA
Ageing tracked per case. Stalled cases escalate automatically. Nothing goes dormant because the person handling it changed roles.
Credit reconciled
We verify the credit actually appears on a subsequent invoice at the right value. Until it does, the case stays open.
Analytics, allocation & forecasting
Reporting that Finance can put in a board pack without rebuilding it in Excel first.
- Automated cost allocation by entity, cost centre, department, site and project
- Chargeback and showback to make consuming departments accountable
- Accrual support so month-end does not wait on invoice arrival
- Budget variance alerting when a cost centre trends beyond plan
- Forecasting from actual usage curves rather than last year plus inflation
- Rate benchmarking against anonymised market contract data ahead of renewal
InfraOpt AI complements your finance and service stack rather than replacing it.
Anything not listed can be handled via structured file exchange or our API. Integration is not a reason to delay starting — the assessment needs no integration at all.
Hardware & energy optimization
Unused telecom and network hardware is a cost centre disguised as an asset. It draws power, needs cooling, occupies rack space and becomes e-waste.
We identify devices running below utilisation threshold, quantify the annual energy and support cost of leaving them on, and drive a decommissioning workflow with disposal tracking. Because cooling load scales with everything you leave powered on, the saving is consistently larger than operators assume.
- Utilisation monitoring per device class against configurable thresholds
- Energy and cooling cost modelling at regional tariffs
- Decommissioning workflow with approval, disposal and recovery tracking
- ESG reporting inputs aligned to Scope 2 emissions reporting
Busy Hour Traffic — PRI & SIP right-sizing
Voice trunks are the most reliably over-provisioned line in an enterprise estate, because nobody has measured the peak since the day they were installed.
We sample concurrent channel occupancy across a full billing cycle and compare your true busy-hour ceiling against what you are paying for. In a typical first assessment we find sites running four PRIs where one would carry every call ever placed.
- Concurrency sampling across the whole billing period, not a spot check
- Busy-hour ceiling identified per site, per trunk group
- Right-sizing recommendation with the surplus link count and recoverable spend
- SIP migration modelling where per-channel pricing beats fixed PRI blocks
- Evidence pack the carrier will accept when you cancel
channels provisioned across 4 PRI links
channels used at the busiest hour of the month
recoverable per year, from one site, with no loss of call capacity