Why estates end up over-provisioned
Trunks are sized at go-live, padded for growth, padded again after a merger, then never revisited. Nobody is penalised for buying too much capacity — only for running out.
AI-native telecom expense management
Every telecom invoice,
Every telecom invoice,
audited by AI
before you pay it.
Large enterprises receive thousands of pages of telecom invoices every month, from dozens of carriers, in every format. InfraOpt AI reads all of it, verifies every line against your contracts, and recovers the spend that spreadsheets and legacy TEM tools never see.
No rip-and-replace — runs alongside your ERP
Any carrier, any invoice format
Savings-linked commercials
Rate variance vs. contracted tariff
+ 4,995USD / month
Ceased services still billing
+ 1,694USD / month
Dispute filed automatically
− 6,687credit pending
Plan right-sizing recommended
− 11,410USD / month
Recoverable this cycle
$18,099
4.2 sec
avg. time to parse a 400-page invoice
Every service class, every carrier, every invoice format
Fixed line & PSTN
Mobile & IoT SIMs
MPLS & SD-WAN
Internet & broadband
SIP trunks & PRI
UCaaS & Teams Phone
Cloud & data-centre egress
Conferencing
Satellite & VSAT
Managed network services
Roaming & international
Leased lines
Fixed line & PSTN
Mobile & IoT SIMs
MPLS & SD-WAN
Internet & broadband
SIP trunks & PRI
UCaaS & Teams Phone
Cloud & data-centre egress
Conferencing
Satellite & VSAT
Managed network services
Roaming & international
Leased lines
Voice network optimization
Busy Hour Traffic analysis for PRI & SIP
Voice trunks get sized once, at go-live, for a peak nobody has measured since. InfraOpt AI samples channel concurrency continuously, finds your true busy-hour ceiling, and tells you exactly how many links you actually need.
Channel Utilisation
InfraOpt PRI · 01–31 Mar 2026
Utilised channels
Provisioned
Spare
Cost model
4
Each E1 PRI carries 30 concurrent voice channels.
$650
Monthly recurring charge per link, taken from your carrier invoice.
Total channels120
Max utilisation24.17%29 channels
Average utilisation14.46%17.35 channels avg
Links actually needed1covers the measured peak
Current MRC$2,600
Days analysed31
Recoverable spend
3 of 4 links carry no traffic even at peak. On this site alone, cancelling them recovers $23,400 a year with no impact on call capacity.
What we actually measure
Concurrent channel occupancy sampled across a full billing cycle, so month-end peaks, seasonal spikes and genuine busy hours are captured rather than averaged away.
What you do with the answer
Cancel surplus PRIs, or migrate to SIP where you pay per concurrent channel and capacity flexes. Either way the evidence is defensible in front of the carrier.
Savings model
What is your estate actually leaking?
Move the sliders. The model uses conservative recovery benchmarks — your assessment will be specific to your invoices.
$230K
Fixed line, mobile, data, connectivity and conferencing, across all entities.
120
More locations means more circuits nobody has audited.
18
Each one that buys its own telecom is a place spend hides.
6,500
Every billable line: circuits, SIMs, trunks, broadband, conferencing.
3 people
Invoice checking, allocation, disputes, MACD requests.
Estimated annual recovery
Get the real number for your estate
$0
Recoverable spend plus reclaimed team capacity in year one.
Billing errors & credits—
Unused & ghost services—
Rate & contract optimization—
Reclaimed admin capacity—
Recovery per service—
Estimated payback period—
Estimates only, based on conservative industry recovery benchmarks and typical large-enterprise cost structures. Actual results depend on your carriers, contracts and estate condition. Nothing here is a guarantee of savings.
The leakage nobody owns
Telecom is the last unmanaged line on the enterprise P&L
Not because it is small, and not because nobody has noticed. Because it belongs to no one.
“It’s too technical for us.”
A single monthly bill can run to thousands of pages of circuit IDs, tariff codes and surcharges. Finance can confirm the total adds up and pay it on time. It cannot confirm that the services on it should still exist.
Hands it to IT“It isn’t ours to control.”
Telecom services are owned by business units scattered across the organisation, and each one buys and pays its carrier directly. IT is asked to support an estate it never ordered, cannot see in full, and holds no budget for.
Hands it to Admin“We just keep it running.”
Admin fields the requests, chases activations, distributes SIMs and handles leavers — usually in a spreadsheet, alongside a full-time job. Keeping the estate alive is the priority; nobody has asked them to question what it costs.
Hands it back to FinanceSo it sits in a spreadsheet, and it bleeds. Telecom is the only major operating cost in the enterprise with no natural owner. InfraOpt AI is built to be that owner — technical enough for IT, financial enough for the CFO, and structured enough that Admin stops firefighting.
The bill is never actually read
A large enterprise receives thousands of pages of invoices a month across every carrier it uses. Approving the total is a five-minute job; verifying the lines behind it is a month of work nobody has. So the total gets paid, and the errors inside it compound.
Services outlive their purpose
A branch closes. A project ends. An employee leaves. The line, the circuit and the SIM keep billing — often for years. Zombie services are the single largest source of recoverable spend we find.
Contracts drift from market
Carrier pricing moves faster than three-year enterprise contracts. Without live benchmarking you renew at yesterday's rates and call it a saving.
The compounding problem: every month the audit doesn't happen, the error becomes the new baseline. Most enterprises we assess are carrying errors that started more than eighteen months ago.
The platform
One system for the entire telecom lifecycle
Capture, verify, dispute, optimise, forecast. Each stage feeds the next, so the estate gets cleaner every month instead of drifting further out of date.
Stage 01
Ingest every invoice, in any format, from any carrier
PDF, EDI, CSV, carrier portal, or a scanned copy someone emailed from a branch office. Our extraction models are trained on the layouts carriers actually use — not generic OCR that gives up on a merged multi-page table.
- Thousands of pages per cycle parsed without a human touching them
- Multi-language extraction including right-to-left and mixed-script invoices
- Automated collection — portal scraping and mailbox ingestion, no manual downloads
- Line-item granularity — every circuit, SIM, add-on and surcharge, not just invoice totals
EXTRACTION ACCURACY
99.4%
line-item accuracy on production carrier formats after model tuning, with every low-confidence field routed to human review before it reaches your ledger.
Anything the model is unsure about is flagged, not guessed. You see the confidence score on every field.
Stage 02
Three-way match: contract vs. inventory vs. invoice
The audit engine doesn't just look for outliers. It holds your actual contracted rate card, your live service inventory and the invoice side by side, and reports every line where the three disagree.
- Tariff verification against your signed rate card, per line item
- Ghost service detection — billing for circuits and SIMs that no longer exist
- Duplicate and double-billing across accounts, entities and billing cycles
- Usage anomaly detection — roaming spikes, premium-rate abuse, unexpected data bursts
- Tax and regulatory fee validation per jurisdiction and per entity
WHAT THE ENGINE CHECKS
Contracted rate matchper line
Service exists in inventoryper line
Charge appeared before12-mo trend
Usage within expected bandper SIM
Tax & surcharge correctnessper entity
Stage 03
A service inventory that stays true
Most TEM programmes fail because the inventory is built once during onboarding, then rots. InfraOpt AI rebuilds it from every invoice cycle, so what you see is what you are actually being billed for — today.
- Self-healing inventory reconciled against each billing cycle
- Cost centre and entity mapping for multi-country group structures
- Contract and renewal calendar with automatic notice-period alerts
- Device and SIM lifecycle from assignment to recovery
- Hardware utilisation — routers, switches and circuits running below threshold
TYPICAL FIRST-CYCLE FINDING
1 in 9
billed services in a first-time assessment cannot be matched to a business owner, a cost centre or an active user.
Those are not disputes. They are cancellations — and they compound every month you keep paying them.
Stage 04
Disputes that actually get filed — and closed
Finding an error is the easy half. The reason most recovered spend is never recovered is that nobody chases the carrier through six weeks of ticket ping-pong. InfraOpt AI files, tracks and escalates automatically.
- Auto-generated dispute packs with the evidence the carrier's back office needs
- Regional carrier workflows mapped to each operator's escalation path
- Ageing and SLA tracking with automatic escalation when a case stalls
- Credit reconciliation — we verify the credit actually lands on a later invoice
- Full audit trail for internal and external audit
WHY DISPUTES FAIL
In our experience the three reasons credits never arrive:
Filed without contract evidence, rejected in week one
Owner leaves the business, case goes dormant
Credit issued but never reconciled, so it is claimed twice or not at all
Stage 05
From cost recovery to cost governance
Recovery is a one-time win. Governance is what keeps the number down. The platform models usage patterns, right-sizes plans, benchmarks your rates and forecasts next quarter before Finance has to ask.
- Plan right-sizing across mobile, data and fixed-line estates
- Rate benchmarking against anonymised market contract data
- Renewal preparation with a negotiation position built from your own usage
- Spend forecasting and budget-variance alerting by cost centre
- Energy and hardware optimization to cut the cost of kit nobody is using
THE GOVERNANCE LOOP
1
Visibility
Know what you own and what it costs.
2
optimization
Remove, right-size and renegotiate.
3
Control
Approve new spend before it becomes a bill.
Predictive optimization
Enhance Forecasting Precision
Accurately predict future spending and resource needs with InfraOpt AI’s real-time tracking and data-driven forecasting capabilities.
Drag the handle to compare — or use ← → when focused
- Feb InfraOpt AI implementation & deployment −10%
- May Optimizing telecom services −12%
- Aug Disconnect unused & excess capacity −14%
- Nov Continuous optimization using AI-driven insights −15%
10%
Out in the first cycle
Deployment completes in February and billing errors, ghost services and duplicate charges come straight off the invoice.
Four levers
Sequenced, not simultaneous
Deploy, optimise services, disconnect excess capacity, then hold the line with continuous AI-driven review.
15%
Reached by November
The remaining 5% is earned gradually — service optimization, disconnecting excess capacity, then continuous review holds the line.
Onboarding
From first invoice to first credit in under 90 days
No rip-and-replace. No two-year transformation programme. We start with last month's bills.
01
Send us three months of invoices
That is genuinely all we need to start. PDFs from a shared mailbox are fine. We build your baseline inventory and rate card from what the carriers have actually been charging you.
Week 1 — no integration required
02
Receive your savings assessment
A line-by-line report of billing errors, ghost services, tariff variances and right-sizing opportunities, with a quantified recoverable figure. Free, and yours to keep whether or not you proceed.
Week 2–3 — delivered as a board-ready document
03
We recover, you approve
Disputes are drafted and filed against the carriers. Cancellations are queued for your sign-off — nothing is switched off without a named approver. Credits are tracked until they land.
Week 4–12 — first credits typically post within two billing cycles
04
Governance goes live
Continuous audit on every cycle, dashboards for Finance and IT, alerts on variance, and a renewal calendar so no contract auto-renews at the wrong rate again.
Ongoing — the number stays down
Honest comparison
Where we fit against the alternatives
The global TEM incumbents are strong platforms. They are also built for a different market, on a different cost base, over a different timeline.
| Spreadsheets | Global TEM incumbents | Telecom auditors | InfraOpt AI | |
|---|---|---|---|---|
| High-volume invoice ingestion | Manual | Partial / custom build | Manual expertise | Thousands of pages, unattended |
| Multi-language invoices | No | Rarely | Human only | Built in |
| Time to first value | n/a | 6–12 months | One-off engagement | Assessment in 2–3 weeks |
| Continuous vs. point-in-time | Point in time | Continuous | Point in time | Continuous, every cycle |
| Dispute filing & chase | Your team | Varies by tier | Included | Automated + regional escalation |
| Deployment flexibility | n/a | Vendor-hosted only | Varies | Cloud or in-region |
| Hardware & energy optimization | No | Rarely | No | Included |
| Commercial model | Free, and costly | Platform licence + services | % of recovery only | Subscription or savings-linked |
Comparison reflects our assessment of typical market offerings as of 2026 and is intended as a general orientation, not a claim about any specific named vendor. Capabilities vary by product tier and contract.
Who it is for
Built for the people who carry the number
CFO & Finance
Accrual accuracy, cost-centre allocation that reconciles, and a forecast you can defend in a board pack.
"I approve a seven-figure telecom spend every year and I cannot tell you what half of it buys."CIO & IT Operations
A live inventory of every circuit, SIM and device, with the MACD workflow to change it without a spreadsheet.
"Every audit starts with three weeks of reconstructing what we actually have."Admin & Business Support
One request queue instead of a mailbox. Activations, SIM and device handling, joiners and leavers — tracked, not remembered.
"I am the telecom department, and it is not in my job description."Shared Services & GBS
One process across every country entity, with automated allocation and an audit trail that survives group audit.
"Eight countries, eight carriers, eight different ways of doing the same thing."
Sustainability
The cheapest circuit is the one you switch off
Surplus network and telecom hardware does not just sit on a balance sheet. It draws power, occupies rack space, and generates e-waste at end of life — all for services nobody is using.
InfraOpt AI identifies underutilised routers, switches, circuits and endpoints across your estate and quantifies both the financial and the carbon cost of leaving them powered on. Cost reduction and emissions reduction turn out to be the same exercise.
- Utilisation thresholds per device class, flagged monthly
- Energy cost modelling for always-on kit below threshold
- Decommissioning workflow with disposal and recovery tracking
- ESG reporting inputs your sustainability team can actually use
SCOPE 2 CONTRIBUTION
Every under-used device in a data centre carries a compounding cost:
Power draw
24/7 consumption at regional tariffs
Cooling load
Cooling scales with everything you leave powered on
Rack & support
Space, maintenance contracts, licences
E-waste
Disposal obligations at end of life
Questions buyers actually ask
Before you book the call
Our extraction and classification models are tuned on enterprise telecom invoices — the specific layouts, tariff structures and surcharge codes carriers actually use, at the volumes large enterprises actually receive. Generic document AI struggles with these because a telecom bill looks nothing like a purchase invoice. Every low-confidence extraction is routed to human review before it touches your ledger, and you can see the confidence score on any field.
Invoice ingestion and audit run on receipt, not on a nightly batch. A typical 400-page enterprise invoice is parsed and audited in seconds, and exceptions appear in your dashboard the same day the bill arrives — which matters, because dispute windows with carriers are finite.
No. InfraOpt AI sits alongside your ERP and finance stack rather than replacing anything. We integrate with SAP, Oracle, Microsoft Dynamics and ServiceNow, and can export to any system that accepts a structured file. Many clients start with nothing more than a forwarded invoice mailbox.
We can deploy in the region your policy requires, including for regulated sectors such as banking, healthcare and government. Data is encrypted in transit and at rest, with role-based access control and full audit logging. We are happy to walk your security team through the architecture under NDA.
Two models. A platform subscription based on managed spend and estate size, or a savings-linked arrangement where a share of our fee is contingent on validated recovery. Larger enterprises usually prefer the subscription for budget predictability; first-time TEM buyers often start savings-linked to de-risk the decision. See the pricing page for detail.
Then the assessment cost you nothing and you have documented evidence that your telecom governance is in good shape — which is a useful thing to hand your auditors. In practice, on estates that have never been formally audited, finding nothing is not the outcome we have encountered.
Yes. Multi-entity, multi-currency and multi-carrier structures are the norm for our clients — a holding company with subsidiaries across several countries and a different carrier in each is a standard configuration, not an edge case. Allocation rules, tax treatment and reporting can be configured per entity.